Delivery & Postage​
All orders are made to order and carefully packaged in a cellophane bag, then dispatched in a hard-backed envelope to ensure they arrive in perfect condition.
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TURNAROUND & DISPATCH
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For orders placed on the website, estimated dispatch times are as follows:
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Cake Toppers: 3-5 working days
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Icing Sheets: 1-3 working days
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Stickers: 1-3 working days
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Custom Art Prints: 3-5 working days
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For orders placed directly, the dispatch date will be confirmed upon discussion.
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Orders are mostly dispatched on Monday, Tuesday, and Friday. Please check dispatch days, as this may not always be the day after you place your order.
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Payment must be received before any items are dispatched.
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DELIVERY OPTIONS & ESTIMATED TIMESCALES (ONCE DISPATCHED)
ROYAL MAIL TRACKED 48
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Tracked to delivery point.
Delivery aim - 2 to 3 working days
(but not guaranteed)
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£2.75
ROYAL MAIL TRACKED 24
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Tracked to delivery point.
Delivery aim - 1 to 2 working days
(but not guaranteed)
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£3.65
ROYAL MAIL
SPECIAL DELIVERY
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Guaranteed by 1pm Next Day*
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£10.00
Please note: Delivery times are estimates provided by Royal Mail and cannot be guaranteed unless Special Delivery is selected.
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IMPORTANT INFORMATION
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I cannot be held responsible for delays caused by Royal Mail or circumstances beyond my control.
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If you require your order urgently, Special Delivery is the safest choice to ensure it arrives on time.
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Be sure to allow sufficient time for processing and delivery, especially for custom made orders.
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For icing sheets, I strongly recommend Tracked 24 to ensure they arrive in perfect condition, and are not in transit for too long.
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Tracked 48 can sometimes take a little longer than expected, so if you’re working to a deadline, a faster option is recommended.
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For more details on shipping, postage options, and returns, please refer to the Terms & Conditions.